Privacy Policy

1. Introduction

Welcome to Eleventy8. Paul George, trading as Eleventy8, is the controller for this website. I respect your privacy and am committed to protecting your personal data. This privacy policy will inform you as to how I look after your personal data when you visit my website and tell you about your privacy rights and how the law protects you.

You can contact me about privacy matters at admin@eleventy8.com.

2. Data I Collect

I may collect, use, store and transfer different kinds of personal data about you which I have grouped together as follows:

• Identity Data: includes first name, last name, business name, or similar identifier provided via my contact form.
• Contact Data: includes email address and any other contact details you choose to provide.
• Enquiry Data: includes your message, website URL, source page, service interest, and any project context you send to me.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use my website.
• Security Data: includes information used by spam prevention, rate limiting, Cloudflare Turnstile, and basic server logs to protect the site and contact form.

3. How I Use Your Data

I will only use your personal data when the law allows me to. Most commonly, I will use your personal data in the following circumstances:

• Communication: To respond to your enquiries when you contact me via my form (processed securely via direct SMTP). The lawful basis is legitimate interest and, where relevant, steps before entering a contract.
• Security: To protect my site from spam and abuse using Cloudflare Turnstile, and honeypot technology. The lawful basis is legitimate interest.
• Analytics: To understand how visitors interact with my website using Google Analytics and Microsoft Clarity only after you consent.
• Site operation: To host, deliver, monitor, and improve the website using infrastructure and performance tools. The lawful basis is legitimate interest.

4. Cookies and Tracking Technologies

Analytics cookies and similar tracking scripts only load after you accept analytics cookies. You can reopen the cookie preferences widget at any time to change your choice.

Google Analytics: If you consent, I use Google Analytics to analyse usage of my website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to my website is used to create reports about the use of my website. Google's privacy policy is available at: https://www.google.com/policies/privacy/

Microsoft Clarity: If you consent, I use Microsoft Clarity to understand page behaviour through behavioural metrics, heatmaps, and session replay. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Cookie preference storage: I store your analytics cookie choice in your browser's local storage so the site can remember whether you accepted or declined optional analytics.

5. Third-Party Services

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and am not responsible for their privacy statements.

• SMTP: Used for processing contact form submissions securely.
• Vercel: Used for website hosting, deployment, Web Analytics, and Speed Insights. Vercel Web Analytics is designed to avoid cookies and provide aggregated analytics.
• Google Analytics & Microsoft Clarity: Used for website analytics and behavioural insight only after analytics consent.
• Cloudflare Turnstile & Honeypot: Used for spam, abuse, and bot protection on the contact form.

6. Retention and International Transfers

Contact enquiries are kept only for as long as needed to respond, manage the relationship, and maintain business records. Analytics data is retained according to the settings in the relevant analytics platforms. Some suppliers may process data outside the UK; where they do, I rely on their published transfer safeguards and data processing terms.

7. Your Rights

Under UK data protection law, you may have rights to access, correct, erase, restrict, object to, or request a copy of your personal data. Where processing is based on consent, you can withdraw consent at any time. To exercise these rights, contact me at admin@eleventy8.com.

You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.

8. Contact Me

If you have any questions about this privacy policy or my privacy practices, please contact me at: admin@eleventy8.com.