Skip to content
Eleventy8

Diagnostic Case Studies

Technical breakdowns of diagnostics, performance rescues, SEO recovery, and conversion problems. Raw data, real impact.

South West-Based Service Provider project screenshot
South West-Based Service Provider logo
South West-Based Service Provider

An audit that told the full story, not just the technical one.

Problem
A significant regional service provider with B Corp certification had a digital presence that directly contradicted their publicly claimed values. I ran a full audit as due diligence before a potential engagement.
Outcome
Demonstrated that a website audit isn't just a performance report. In the right hands, it's a risk assessment, a compliance gap analysis, and a competitive intelligence tool.
B2B SaaS Email Platform project screenshot
B2B SaaS Email Platform logo
B2B SaaS Email Platform

A product page with strong evidence, weak framing, and too many ways to hesitate.

Problem
A B2B SaaS product page aimed at estate agency decision-makers had credible customer outcomes and a clear demo goal, but the strongest commercial proof was buried beneath generic messaging, repeated CTAs, inconsistent form paths, and missing trust signals.
Outcome
Produced a clear conversion roadmap: sharpen the hero around outcomes, reduce CTA fatigue, clarify the demo path, surface proof earlier, add price and risk-reversal signals, and fix the search structure that was hiding the page from qualified demand.
Heritage Holiday Accommodation project screenshot
Heritage Holiday Accommodation logo
Heritage Holiday Accommodation

A rare heritage stay with a strong story, excellent trust signals, and a booking journey that needed sharpening.

Problem
A niche heritage accommodation website had a genuinely distinctive offer, strong reputation signals, and rich location content, but the best reasons to book were hidden inside dense pages and third-party platforms.
Outcome
Produced a practical roadmap focused on direct bookings: surface the unusual stay proposition, bring proof onto the site, make availability easier to find, restructure long copy, and turn a niche anniversary angle into a proper campaign.

Let's fix the website bits
that actually perform.

If your site, forms, booking path, tracking, integrations, or performance need 20 years of technical judgment, we should talk. I don't do sales pitches, follow-up spam, or corporate theater. You're paying for ownership: I solve the website problems so you don't have to manage the technical process.

Secure form

Protected by Turnstile

Operating from

Cornwall, UK

Include the website URL, the problem you are seeing, and what a good outcome would look like.

By sending this, you agree to my Privacy Policy. Usually replies within 48 hours.